Which payment methods do you accept?
Concrete Humanity accepts the following forms of payment for online purchases:
– American Express
– Klarna invoice (in some countries)
When will my credit card be charged?
The transaction will be charged to your credit card after we have verified your card details, received credit authorization, confirmed availability and prepared your order for shipping. Concrete Humanity does not handle or save any credit card or personal details, the payment is handled by our authorized and secure payment service.
Can I use multiple methods of payment?
At this time, we only accept one form of payment per order.
Is VAT included in the final price and how do I claim vat back?
All prices include VAT. At this time we are unable to provide a tax-back service for any of our online customers.
My order has been declined; do I need to place a new order?
Yes, if your order has been declined and you don’t see that money has been deducted from your account you need to place a new order. When your order has been approved you will get a confirmation email.